Customer Service Executive (French/English) - Alexandria

Sagueny Group - Alibrahimiyyah, Alexandria

59
Applicants for
2 open positions
56
Seen
29
Shortlisted
27
Rejected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Part Time
Salary:
2,000 to 5,000 EGP per month, Bonus & Commissions
Languages:
English, French
Vacancies:
2 open positions
Gender:
Females Only
About the Job

Customer Service Specialist (Part Time – Full time) for an Import Export Company

  • Develop an in-depth understanding of all products, solutions and competitive products.
  • Schedule and upsell products and solutions
  • Drive additional online sales and improve the overall customer experience.
  • Showcasing new products and features including conducting product demos
  • Utilizing and driving the adoption of all required processes, tools and systems including the CRM system
  • Perform quote follow-ups
  • Complying with sales policies and procedures
Job Requirements

Qualifications:

  • 100% Fluency in English OR French is a Must.
  • Knowledge and proficiency with technology tools such as CRM, and Microsoft Office Outlook, Word, Excel and PowerPoint.
  • Strong communication skills including the ability to effectively communicate over the phone.
  • Solid understanding of solution selling
  • Strong negotiation, time management, and organizational skills
  • Self-management with autonomy to succeed and achieve goals.
  • Dynamic, fast-paced and multi-tasking environment.
  • Exposure to diverse resources, industries, and fields