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Job Description
- To work closely with the multi-disciplinary ward team to maintain recognized standards promoting efficient billing and financial procedures and seamless patient experience.
- Verifying data located in patients’ financial files brought after admission in terms of deposit payment, patient case type and eligibility.
- Prepare daily excel sheets for all in-house with their pending dues
- Distribution of patients’ financial files (filing system)
- Contacting financial representatives of patients and informing them with the dues.
- Interim bill validation and explanation for currently staying patients on the floor.
- Coordination with In-patient Administration Officers to execute financial discharge on the floor.
- Coordination with Guest Relations Officers to provide invoice counseling for patients and their relatives.
- Generating invoice on patients’ discharge
- Finalize extra dues that have gone beyond sponsored patients’ insurance ceiling/coverage.
- Handling of syndicate and co-payment invoices after applying necessary discounts on SAP system.
- Final bill recitation and explanation on the floor.
- Provision of clearance for procedures requiring financial coverage
- Calculation of difference in bed category on transfer from ICU to floors
- Checking and verifying doctors’ fees for all procedures after receiving O.R payment explanation sheet from O.R
- Cost estimation for non-package procedures
- Revision of invoices with OFA
- Refer to legal affairs when needed in patients with payment difficulties
- All other assignments as directed by the Billing Assistant Manager.
Job Requirements
- Education : Bachelor degree in accounting is a must.
- Experience: At least 4-5 years experience.
- Training : Negotiation skills/ problem solving
- Skills: Good Interpersonal skills.
