Job Details
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Job Description
Work responsibility:
- Ensure stable and reliable Operation for internal cloud
- Day-to-day performance monitoring.
- Troubleshooting and fault analysis and repair.
- Trouble ticket generation, response and escalations.
- Standard changes implementation via our change control systems and processes.
- Administration for Management applications for health monitor and archive configuration.
- Participate in a 24x7 call-out rota.
- Ticket and standard changes response for customer with valid support contract
- Technical administration and installation for Network lines with ISPs (leased lines, 3G, VSAT, Fiber, Microwave,…)
Technical administration and installation for network devices which includes but not limited to the below;
- Core switches (Cisco 65xx, …)
- Data center switches (Nexus 1k, 2k, 5k, 7k and 9k, Fabric interconnect, Chassis Switches,..)
- Cisco ACI solution
- Routers (Cisco ASR 100x,19xx, 29xx, 38xx,28xx, 18xx, 88x,819,.. )
- Application delivery controllers (F5, Citrix,..)
- Wireless controllers, wireless access points
- Technical administration and installation for network monitor and management application which includes but not limited to (cisco prime, Whatsup,…)
Job Requirements
Qualifications:
- Bachelor's degree in communication / computer engineering
- 3-5 years working experience in a similar environment
- CCNP R&S & CCNP Data center is a must
- CCNA and CCNP Wireless is a plus
- experience in Cisco ACI and SDN are a plus
- experience in F5 and Citrix netscaler are a plus
- Excellent problem solving skills
- Strong Team Player with solid interpersonal skills
- Excellent communication skills
- Time management skills
