Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Deploying and supporting applications on test and production environment.
- Liaising with other second line operations groups and development to solve incidents
- Suggest solution to solve the root cause (the problem) of the incident
- Working together with application development team and vendors
- Makes sure that regression test for new developments takes place
- Keeps track of application changes with version control and is makes sure that release management is kept
- Report incidents towards application vendor (third line support and maintenance) and any performance issue towards development, and tracks resolution status
- Regularly checks performance of supported applications and areas if it keeps SLA
Benefits:
- Competitive package
- Contract, Social & Private Medical insurance after 3 months
Job Requirements
- Can suggest and applies changes in application on demand: e.g. reference data, operational parameters, bulk modification
- Understands application support requirements towards developments and makes sure that they are acceptance tested
- Understands monitoring concept, knows monitoring tools used for application and can define and interpret complex application alerts
- Able to analyze impact of incident and communicate it to affected user areas and minimize it
- Able to solve medium to high complexity applications related incidents
- Experience in it solution hardware, software.
- Knowledge of SQL Databases
- Experience in handheld and printers.
- A bachelor’s degree in engineering field or equivalent.
- Experience 3 years
- Good command of English.
- Background in software is must
- Knowledge in Barcoding and RFID technologies is a plus
Featured Jobs
Similar Jobs
- System Implementation EngineerFawry for Banking Technology and Electronic Payments S.A.E - Smart Village, Giza14 days ago