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Job Description
- Increasing number of clients through sales calls.
- Selling our services over the phone to former and/or potential customers.
- Make outbound calls to prospective customers, explain and promote the product to prospective clients.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Job Requirements
- 1-3 years of experience.
- Proven experience as telesales representative or other sales/customer service role.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
