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Job Description
Role Purpose
To contribute to positioning the IKEA store as the “Leader in life at home” in our market in order to maximize sales and long-term profitability.
KEY ROLE SPECIFIC ACCOUNT ABILITIES:
- To contribute to positioning the IKEA store as the “Leader in life at home” in our market in order to maximize sales and long-term profitability by
- Using a home furnishing ideas to create solutions for homes, offices and other areas that reflect the IKEA identity.
- Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional and aesthetically complete home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way
- Conduct on-site observations, take brief and assess the clients’ need, prepare and participate in the client presentation.
- Deliver a result that benefitting the clients brief within the specified deadline.
- Respect routines and responsibilities, work together with Home & Business Planning Department and other functions and understand the impact of your actions on the final results.
- Contribute to the content of the department action plan with initiatives that will grow the business, support long-term profitability, and execute the agreed plans together with the Home & Business Planning team and other functions.
Job Requirements
You are a customer focused individual who is accountable for his decisions and is engaged in continuous leadership..
What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
Education:
- Possess an interior design-based education
- Has thorough knowledge of the role and responsibilities of the Communication & Interior Designer
- Strong interest in home furnishing and life at work
- Experience of working in the furniture industry
- Customer-focused mindset
- Ability to enthuse customers
Minimum Experience and Knowledge:
- Solid 3 years in a similar role
- Ideally knowledge of the IKEA Concept
Job-Specific/Technical Skills required to complete the tasks:
- Ideally knowledge of the IKEA Concept (Brand Capital)
- Understand interior design and trends that influence business furnishing.
- Strong IKEA product knowledge across range areas.
- Experience of selling to customers by understanding their needs and able to address their concerns, if any
- Experience of negotiating outcomes in a commercial context
- Strong leadership skills
- Problem solving and decision-making skills
- Proficient on AutoCAD and Sketch up
- Fluent in Arabic & English spoken and written
- Valid Egypt driving licenses