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Al-Futtaim - Cairo
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Provide an efficient Customer Chanel for Customer feedback through assisting customers in a friendly and professional manner with all calls coming into IKEA Hotline, whether inquiries, suggestions or Complaints. Log all feedback onto CRM system and send necessary feedback to relevant Departments.
KEY ROLE SPECIFIC ACCOUNT ABILITIES:
More than 2 years
Not Specified at least
Construction - Residential & Commercial/Office Real Estate/Property Management Retail
You are a customer focused individual who is accountable for his decisions and is engaged in continuous leadership..
What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
Minimum Qualifications and Knowledge:
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles.
Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the... (More)