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Job Description
- Advise clients on all matters pertaining to multilingual communication.
- Manage client expectations and partner with the production team to provide clients with innovative solutions.
- Negotiate fees and provide quotes for clients and prospects.
- Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals.
- Regularly follow up on existing clients and prospects, and visit as appropriate.
- Help and support other team members (Project Management team, Finance and Marketing) performing their job smoothly.
Job Requirements
- Bachelor's degree.
- Excellent/Fluent in English language spoken and written.
- Fresh Grads can apply.
- Experience in offshore tele-sales or customer service highly preferred.
- Hands-on client management experience.
- Customer-service focused.
- Interpersonal and professional communication skills.
- Dynamic, creative self-starter who excels at problem solving and who has the tenacity and sustained commitment to achieve results.
