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Social Media Moderator

Xceed
6th of October, Giza
Posted 3 years ago
511Applicants for40 open positions
  • 165Viewed
  • 165In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.
  • Manage the banned user process, and track and remove previously banned users.
  • Maintain the Moderation Guidelines and ensure they are up to date.
  • Service Community Admin accounts, processing emails, and complaints escalating when necessary,
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
  • Produce reports on relevant moderation statistics, issues, and outcomes.
  • Regularly feedback insights gained from community moderation into the Social Media team.
  • Monitor all industry and company information and news to anticipate potential issues.

Job Requirements

  • Bachelor's degree holders.
  • Excellent command of English language"B2/C1".
  • Minimum 6 months of experience.
  • Excellent typing skills.
  • An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
  • Proactive and energetic.
  • Good communication skills.
  • Location is in 6th October City, Smart village and we provide transportation service.

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