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Job Description
- Collaborates with company departments to ensure overall customer satisfaction.
- Maintain weekly reports on customer inquiries, responses, and feedback so as to develop customer service analytics and trends.
- Develop customer service programs in order to provide outstanding service.
- Dealing with customer inquiries face to face, over the phone, or via email.
Job Requirements
- Experience in real estate is a must and same position 1-3 years.
- Excellent communication skills and problem-solving skills.
- Customer-oriented.