Skills And Tools:
● Day-to-day operations, responsible for supporting all import activities.
● Handling operations, daily follow-up with Carrier/Agents for the shipments departure date.
● Follow up on shipping instructions and coordinate shipments with Customers.
● Prepare shipping instructions and coordinate shipments with shipping lines.
● Search for best rates and best services for each Airline and Shipping lines
● Follow up Bill of lading arranging with shipping Co and Airline.
● Follow up on customers collections with the financial department
● Follow Up on All Import – Export Shipments (Transit-LOCAL CUSTOMERS)
● Communicate proactively & clearly with all team members to advise our clients with shipment status and acquire vessels' updated ETA in order to deliver the parcels in a timely manner.
● Send arrival notice to customers.
● Prepare invoices and other shipping/Import documents to ensure customers’ clearance of goods at the destination.
● Follow up with clients.
● Issuing Import reports.
- -3-7 years of experience
- Must have excellent customer service skills with the ability to build and maintain client relationships.
- Familiar with Custom & Clearance requirements.
- Hard worker & has problem-solving skills.
- Excellent computer skills.
- Education Level: Bachelor's Degree.
- English: Excellent.
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