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Sales Support Specialist/ Senior Specialist

Palm Hills Developments
Zamalek, Cairo
Posted 4 years ago
144Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Assure clients satisfaction regarding all their requests related to after sales function
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Responsible for handling client requests regarding unit reservation cancelation, rescheduling  and postponing cheques
  • Establish active communication and engagement with all other departments to help out where necessary to ensure excellent customer experience
  • Update clients with correct data and procedures
  • Manage sales tracking tools and report on important information
  • Manage Sales effective document control

Job Requirements

  • Education: Bachelor Degree. Relevant post graduate studies is preferred.
  • Work Experience: 1-3 years of relevant experience in customer relations and sales management.
  • Skills & Competencies: Excellent communication and dedication to customer satisfaction
  • Excellent time management and organizational skills and the ability to multitask and prioritize
  • Hands on experience with ERP and CRM systems
  • Proficiency with MS Office Suite, particularly MS Excel

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