- Manage a portfolio of accounts to achieve long-term success
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- Develop positive relationships with clients
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- Act as the point of contact and handle customers’ individual needs
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- Generate new business using lead generation, leads hunts and potential customer networks
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- Resolve conflicts and provide solutions to customers in a timely manner
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- Supervise account representatives to ensure sales increase
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- Report on the status of accounts and transactions
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- Set and track sales account targets, aligned with company objectives
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- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
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- Suggest actions to improve sales performance and identify opportunities for growth
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