User Experience Lead

• The User Experience Lead will work closely with business/technical stakeholders to build valuable and user-centered solutions and experiences, using a consultative approach and drive results to meet business requirements. S/he will define customer needs through coordination with other team members and business users to improve and create new successful solutions that go beyond the customer expectations and improve our services right.
• The User Experience Lead will be responsible for understanding the business requirements and any technical limitations of the designed systems, as well as be responsible for initiating and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and interactive prototypes. S/he will also be expected to lead UX/design groups by example, designs the overall functionality of a product or service(s), and by the end test and measure the results and recommend the next phases of enhancements and UX roadmaps.

Responsibilities

• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate proposed designs.