Database Supervisor

Job-specific responsibilities:

• Provide day-to-day management to meet all technical cost requirements, for all IT projects supporting hardware, installation, usage and storage.
• Lead all member of the IT DBA Team to deliver a high level of customer satisfaction while providing opportunities for team member development including cross-training, continuing education and career development.
• Strive to continuously improve standard operating procedures and monitoring activities to influence the delivery of high-quality services and technology solutions.
• Maintain the enterprise infrastructure while coordinating with engineering, application, and database administration functions and working closely with business and IT leaders, vendors and suppliers
• Maintains database results by setting and enforcing standards and controls.
• Manage business process controls such as self-assessments and independent assurance reviews to ensure that information related to and used by business processes meet security and integrity requirements.
• Identify and classify problems and their root causes and provide timely resolution to prevent recurring incidents. Reduce the number of operational problems.
• Protect enterprise information as required by the business. Establish and maintain information security roles and access privileges and perform security monitoring to minimize the business impact of operations information security vulnerabilities and incidents.
• Maintain level of service standards and operating policies/procedures for the availability of the overall system as well as individual system components.
• Prepare operating and capital budget recommendations for operational support of each specific system components.
• Keep Middle management informed by preparing reports on system performance and problems.
• Conducts performance reviews and holds employees accountable for optimal performance of their responsibilities.
• Establish strong partnerships with vendors to set clear expectations. This includes negotiating access agreements, establishing service level agreements, and ensuring contracts are in place to support the services provided by the infrastructure team.