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Job Description
- Prepare and update progress plan each semester for all students, to confirm the courses to be offered and the estimated number of students in each with the program directors. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule)
- Handle faculty advising of continuing students, handle drop/add, withdrawal, petitions, schedule clashes.
- Provide guidance and updated record to students in faculty advisors
- Coordinate with IT to create the courses on MOODLE, according to the offered courses, and communicate enrollment keys to faculty and enrolled students before the 1st lecture.
- Received transfer-of-credits requests and review them with concerned parties involved to decide on new courses equivalent approval.
- Review accumulative GPA for students to ensure credit hours fulfilled per semester
- Communicate results of early and a final evaluation, communicate the results to the program director and the dean.
- Confirm the receiving of final grades from visiting instructors with Academic HR after Dean’s and program director approval.
- Follow up on payment of compensation to visiting instructors. When needed.
- Ensure proper communication of the final grades to the Registrar & Check graduating students’ records for any missing requirement.
- Annually add the modified scholarships after receiving accumulative GPA to registration cards, communicate them to Finance before fall semester starts.
- Attend the programs councils’ meetings (Master, Diplomas and Quality)-every month- to take meeting minutes and for other matters as required by programs directors.
- Upon request, attends Postgraduate faculty Open Days to represent information to prospective students and answer their questions about assigned programs: curricula, academic regulations, university status, careers, etc.
- Preparing the hiring requests for the PT faculty, and have all the requested signatures before sending them to the HR
- Creating the program budget based on the input of the program directors in a separate meeting first and then the input of the dean.
- Responsible for organizing the events and coordinate with other department (finance, marketing, and procurement)
- For the professional diplomas (30% of time)
- Responsible for the admission process; receive the applications, deliver them to the program director; announce the result for the applicants; and create the student ID.
- Responsible for the registration process ; communicate with the IT to create NU mail to the students, the student advising, create the students’ record, keep the record updated, create the class list and keep it updated, receive the forms (Withdrawal, incomplete …….), issue the graduation certificates, enrollment certificates, and any required document (registrar.)
Job Requirements
- Bachelor’s degree preferable in a related major of hiring school
- 3-5 years of Experience in Administration generally and customer service Experience
- Experience in Student Advising is a plus.
- Knowledge of Administrative tasks & Data management procedures
- Excellent communication skills, customer service and care
- Attention to details, readiness to solve problems and in professional manner
- Maintaining confidentiality of students’ information and records and any work-related information
