Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Please Read this carefully before Applying:
The company office is located in New Cairo, and the job is in upper Egypt Area.
We Are looking for a Sales & Service Engineer who will be in charge of Sales in upper Egypt area as well as offering first-line support to customers as a Service Engineer.
Job Responsibilities:
- Customer call and visit prospects on location, Scheduling meetings with potential and existing customers, which includes doctors, pharmacists, nurses, and other health care professionals.
- Set appointments with hospital staff and administrators.
- Manage all leads and customers within a defined territory.
- Build relationships with hospital staff.
- Act as a frontline support to customers.
- Be in charge of the device maintenance and installation.
- Work according to customer needs and requests.
- Educate medical staff on the benefits of medical devices / application training for customer to use medical laboratory machines
- Provide product demonstrations and support
- Place replenishment orders at existing accounts
- Maximize profits by upselling and cross selling additional products
- Communicate between sales, marketing, and support teams to improve customer experience
- Collect, analyze, and present field sales data to assist with strategy planning and implementation.
- Presenting company products to potential and existing customers and persuading them to make purchases.
- Identifying customers' needs and recommending company products that best fulfill those needs.
- Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
- Arranging conferences and group events for medical professionals.
- Regularly attending industry events, training, company meetings, briefings, and educational workshops.
- Researching competitors’ products, pricing, and market success.
- Promptly submitting purchase orders to the relevant department.
- Preparing sales reports as well as territory analyses and submitting them to management.
Job Requirements
- Bachelor of Engineering: (Biomedical - Electronics - Mechatronics) Departments Only.
- 2-3 years of experience in sales or service engineering.
- Valid driver's license.
- Sound knowledge of medical terminology and legislation.
- Proficiency in all Microsoft Office applications.
- Excellent organizational and consultative sales skills.
- Effective communication and negotiation skills.
- Exceptional customer service skills.
