Job Details
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Job Description
- Answer all incoming calls and redirect them or keep messages.
- Book patients appointments.
- Welcoming patients.
- Handle patients payments or claims for the required dental services.
- Answer questions and address complaints
- Prepare daily email.
- Keep updated records and files.
- Take up other duties as assigned.
Job Requirements
- Proficient in English (oral and written)
- Multilingual
- Presentable
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management
- Bachelor degree is a must
- Full day working hours.
Attractive salary for qualified candidates.
