Reservation Agent - B2C System

Confidential Company - Dokki, Giza

112
Applicants for
5 open positions
34
Seen
3
Shortlisted
1
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Commissions
Languages:
English
Vacancies:
5 open positions
About the Job

About the Job:

  • A reservation sales agent is responsible for assisting customers with purchasing travel arrangements, Hotel Reservations, Flight tickets, Car rentals, Transfers, and Excursions.

Duties:

  • Contact the client and plan his travel arrangements (Hotel Booking, Airline Tickets, Transportations, etc)
  • Collect payment for the confirmed services from the customer.
  • Coordinate with both the sales and the Customer Service Department to ensure client satisfaction.
  • Resolve any complains and provide the needed solutions or provide the client with a new Alternatives
  • Research and explore new destinations and offers, as per the customers’ request.
Job Requirements
  • Able to work under pressure
  • 0-2 years experience
  • Excellent negotiation skills
  • Excellent computer Skills
  • Customer Service Oriented
  • Ability to think quickly and acting face to avoid any conflicts
  • Ability to utilize the Internet for research
  • Good English (Read, Write and Speaking )
  • Fast typing and E-mail Handling
  • Worked in B2C industry Before.