Job Details
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Job Description
Responsibilities:
- Customizes the system to the specific wishes of the users, in close contact with project management and account management, in order to maximize the performance for each specific user.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware either in person or over the phone..
- Troubleshoot and maintain all types of computer H/W.
- Support the HQ and Branches Network Infrastructure including Cables Termination, Routers and Switches installation and configuration.
- Support Users Email Access and Troubleshooting
- Maintain Users and Servers Backup thorough Veritas Backup Exec and Dell EMC Storage.
- Maintain daily performance of computer systems.
Job Requirements
Job requirements
- Work location Luxor.
- Strong communication skills in English
- Age 21 to 30 year(s)
- Technical Bachelor degree
- Experience in network management
- Solid knowledge of IT systems and applications
- Understanding of TCP/IP protocols and LAN/WAN configuration
- Ability to troubleshoot and repair issues
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