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Help-Desk Support

Talaat Moustafa Group
Madinaty, Cairo
Posted 5 years ago
226Applicants for2 open positions
  • 47Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Preparing new computers with the operating system and the needed applications
  • Resolving all issues of Computers and Peripherals
  • Responding to queries via email, or phone
  • Resolving problems with networks and other computer systems
  • Diagnosing system errors and other issues
  • Following up with staff to ensure full resolution of issues
  • Running reports to analyze common complains and problems
  • Remotely accessing hardware or software for clients to make changes and fix problems

Job Requirements

  • Bachelor of Engineering- Computer or Computer Science or any related majors.
  • +2 years of experience in the same field
  • MCSE Microsoft Certificate (preferred)

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