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Customer Service Supervisor - Real Estate

El Batal Co.
Sheraton, Cairo
Posted 5 years ago
128Applicants for1 open position
  • 104Viewed
  • 26In Consideration
  • 65Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Job Duties:

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Job Requirements

  • 5+ Years of Experience in the real estate field is a MUST.
  • Excellent negotiation & Problem Solving skills
  • Supervising Skills

Benefits:

  • Social Insurance
  • Medical & Life Insurance
  • Pension Plan
  • Fixed Salary + Bonus
  • Training Plan

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