Sales Agent

Role: will be part of a fast-paced store providing excellent customer service by creating a rapport with each customer and ensuring a truly unique shopping experience. You will be committed to providing expert product knowledge and sharing knowledge with the customer whilst acting with integrity at all times.

Job descriptions:

• Responsible for selling garments or accessories to buyers from Venti stores.
• Providing accurate information (e.g. product features, pricing ).
• Answering customers’ questions about specific products/services.
• Ensure racks are fully stocked and manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Maintaining positive business relationships and building rapport with customers
• Achieving agreed upon sales targets and outcomes within deadlines.
• Providing direct manager with reports on customer needs, problems, interests, competitive activities, and potentials for new products/services
• Staying up to date with sales market trends, best practices, and promotional trends
• Submitting the required reports/action plans whether it be daily, weekly, monthly as well as annual results reports
• Resolves customer complaints through developing solutions and making recommendations to direct manager when necessary
• Contributes to team effort by accomplishing related results as needed