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Job Description
- Solve clients problems over the phone and online
- Assists in developing procedures to ensure integrity of ERP system and databases
- Develops and implements project plans for ERP functional support tasks
- Develops and presents training materials for end users
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Improves system performance by identifying problems; recommending changes
Job Requirements
- +1 year of experience as ERP customer specialist
- Good knowledge in ERP systems
- Good Knowledge in SQL 2008 and 2012
- Preferred to have previous experience in accounting systems
- Excellent Communication Skills
- Excellent Training & analysis Skills
