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Job Description
Job Summary:
- Provides technical and functional support in the areas of ERP (Enterprise Resource Planning) systems administration, problem resolution, support, process mapping, system testing and development, security access, and training.
- Designs develop, test, deploy, and maintain data processing solutions to enhance the ERP systems
- Assists in developing procedures to ensure the integrity of the ERP system and databases
- Develops and implements project plans for ERP functional support tasks
- Works as a system analyst with key personnel to help define user needs and develop data processing solutions
- Develops and presents training materials for end users
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Solve clients problems throughout visiting them or over the phone
- Improves system performance by identifying problems
- Recommending changes
Job Requirements
- V.Good knowledge of Accounting
- (4-7) years of experience as an ERP customer specialist
- Good knowledge in ERP systems
- Good Knowledge in SQL 2008 and 2012
- Preferred to have previous experience in accounting systems
- Excellent Communication Skills
- Excellent Training & analysis Skills