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Job Description
- Properly staffing the department, which includes hiring, training, motivating and monitoring the performance of all parts department staff
- Maintaining an orderly workplace
- Creating and overseeing an annual operating budget for the parts department
- Working with the service department, collision repair and wholesale account representatives to ensure inventory is available when needed
- Establishing competitive pricing specifications in various categories while generating sufficient profits and maintaining high customer satisfaction
- Determining appropriate inventory levels while ensuring periodic parts turnover.
- Adjusting stock to curtail accumulation of unused or old parts
- Confirming that parts are appropriately coded so the dealership can claim a complete refund for unused factory stock
- Reviewing sales figures, costs and stock monthly to ensure budget benchmarks are met
Job Requirements
- Should have at least one year of supervisory experience and one year of experience in an automotive parts department
- Sales experience is also an important characteristic
- Require strong communication skills to deal with customers, employees and vendors
- Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction
- Required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations
- People working within the automotive retail industry often have to work extended hours, evenings and weekends to achieve their goals
Education Requirements
- Parts managers should possess a bachelor’s degree
- Candidates with a background in business administration and marketing are strongly preferred
- Automotive technology background is valuable for many parts department careers
- A background with business and automotive classes is useful
