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Collection Specialist

El Mansour Development
Mokattam, Cairo
Posted 5 years ago
35Applicants for1 open position
  • 30Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.

Job Requirements

  • Minimum of 3 years of corporate collections experience .
  • Strong communication, problem solving and analytical skills required
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel and Word .
  • Experience in a telecommunications environment is preferred but not required.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

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