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Job Description
- Provide technical support for both hardware and software issues the user's encounter.
- Manage the configuration and operation of client-based computer operating systems.
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Administrate infrastructure, including firewalls, databases, protection software and other processes
- Install and test computer-related equipment
- Plan and implement data migration and conversion activities
- Prepare reports for management
- Prepare general and detail designs and Mentoring and supporting more junior members of the systems implementation staff
- Manage Daily and preventive maintenance (Software, Hardware)
Job Requirements
- Bachelor Degree in Information Systems/ Computer Science/ Engineering
- Experience as IT Manager at least 3 years
- Good level of written & spoken in Arabic & English
- ERP Implementation
- Oracle database
- High communication and presentation skills
- Strong Personality
- An expert level at Implementing and testing applications
- Ability to design and implement integrated solutions between applications and other systems
- Proactively learn and utilize new technologies, concepts, and procedures as appropriate to project requirements