Job Details
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Job Description
- Managing inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics Identifying customers’ needs,
- clarify information, research every issue and providing solutions
Job brief
- We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
- The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Requirements
- 0 – 2 years experience in a customer service or call center is preferred
- Good English
- Good PC knowledge
- Excellent communication and telephone manners
