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Job Description
- Evaluating service performance trends and isolating root causes of impacted services.
- Performing VoLTE testing and analyses of relevant key performance indicators.
- Coordinating technical investigations and testing with appropriate regional, area and HQ functions.
- Providing technical analysis, troubleshooting, and training assistance to markets and regions as requested.
- Optimizing LTE and RAN networks using traditional and innovative means.
- Investigating and resolving customer complaints regarding service.
- Integrating new cell sites, small cells, and DAS systems into the existing macro network.
Job Requirements
- Java, SQL, PHP, Unix, Linux, Python, performance management, analytics skills.
