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Ticketing Agent

GAT Tours
Dokki, Giza
Posted 5 years ago
116Applicants for1 open position
  • 79Viewed
  • 0In Consideration
  • 6Not Selected
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Job Details

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Job Description

  • Responsible for reservations, Issue, re-issue, re-validation and refund tickets on Amadeus.
  • Reply to requests from our valuable clients and different company branches and departments including Umrah & Hajj Department.
  • Receive and handle customer’s complaint and communicate with concerned related parties to maintain customer satisfaction.

Job Requirements

  • Minimum 0 to 2 years’ experience in ticketing & tourism
  • Good communication & customer service skills.
  • Interpersonal ability and telephone skills.
  • Good English Language Level (writing –understanding).
  • University degree in tourism or management field is a prerequisite.
  • Excellent customer service skills which provide solutions and meet clients concerns.
  • Excellent general information about touristic locations, capital of counties, etc...

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