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Job Description
- Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms .
- They also monitor comments and feedback from followers,
- Serve in the day to day engagement and conversation for all our social media accounts
- Replying to direct message on social media.
- Collecting and recording new comments and responses for future content development.
- Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.
Job Requirements
- Demonstrable social networking experience and social analytics tools knowledge
- Excellent communication skills
- Proactive and energetic.
- Ability to multi-task
- Previous experience in customer service
- Strong verbal, written, and organizational and communication skills
- Hard worker
- Fast keyboard writing.
- Detail-Oriented.