Job Details
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Job Description
Main Job Duties:
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring daily activities of customer service operation.
- Assisting customer service staff
- Training staff in areas of customer service and company policies
- Assisting with development and implementation of service policies
Job Requirements
- 2+ years work experience in similar position.
- Strong people skills.
- Available to work shifts.
- Proficient knowledge of customer service
