Commercial Associate - Jumia Global (Full Time)-
Job Details
Skills And Tools:
Job Description
Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.
Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.
With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!
Main Responsibilities:
- Shop management; you will be in charge of the content quality and assortment growth
- Weekly campaigns preparation
- Global consignment management; you will be in charge of PO’s management, stock flow and inbound follow-up
- Daily operations performance follow up
- Seller payments & contracts follow up
- Customer Experience & Vendor Experience related issues resolution follow up
Job Requirements
Required Skills & Qualifications:
- Bachelor degree graduate
- 1 to 3 years of experience, preferable in operations or customer relations experience
- Excellent command of written & spoken English Language
- Excellent computer skills
- Strong analytical skills
- Details oriented, problem solving & good communication skills
- Proactive, entrepreneurial and has proven ability to deliver exceptional results
- Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge
We offer:
- A unique experience in an international, entrepreneurial, yet structured environment
- An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines
- The opportunity to be part of a team full of talented people with the best backgrounds