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Job Description
- Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
- Maintain the Moderation Guidelines and ensure they are up to date
- service Community Admin accounts, processing emails and complaints, escalating when necessary
- Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
- Produce reports on relevant moderation statistics, issues and outcomes
- Regularly feedback insights gained from community moderation into the Social Media team
- Monitor all industry and company information and news to anticipate potential issues
- A sales administrative assistant provides clerical and minor technical support for the sales department.
- Record-keeping responsibilities may include sales and expense reports, electronic databases and sales basic proposals for prospective customers.
- Coordinate between Pre-sales, Sales, Marketing and technical team for required resources and actions
- Co-ordinate with Business Development for leads generation, following actual actions
- Assign tasks for leads, opportunities that need sales team actions, Aging or missing information
- Collect reports, plans, and Contracts for the management team
- Distributing data to salesperson upon request
- Collecting feedback reports from sales upon request
- Recording and following up the leads
- Respond to complaints from clients and give after-sales support when requested.
Job Requirements
- Excellent Communication (Verbal and listening ) skills
- Experience in real estate is preferred
- English Proficiency is a must- writing, reading and speaking.
