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Job Description
- Maintain network communication between sites and assure a smooth and uninterrupted network communication:
- Acting as a second line support for the associate network administrator
- Identifies, diagnoses, and resolves network problems.
- Research questions using available information resources.
- Routine maintenance of the HW and SW according to agreed plans.
- Track and route problems and requests and document resolutions.
- Identify and escalate situations requiring urgent attention.
- Prepare activity reports.
- Stay current with system information, changes and updates
- Implement configuration and their associated changes on all Switches and Routers .
- Tests, and maintains LAN/WAN equipment’s and related services
- Manages Technical issues with third parties’ (second line support) and suppliers according to maintenance and support contracts terms and conditions.
- Updates network documentation and diagrams.
- Monitors the network security setup and protect the IT infrastructure from intruders and hackers.
- Monitors system performance and implements performance tuning according to instructions and guidelines of the Network Administrator
Job Requirements
- A bachelor’s degree in Computer Science, Computer Engineering or equivalent relevant computer experience and certifications.
- Cisco Certified Network Associated (CCNA) is preferable
- Minimum 3 years of Hands-on experience implementing and administrating network devices and firewalls.
- Giza Residency is preferable
- Maximum age 32.
