Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Provide software and technical support for client
- Manage client relationships for CRM system and provide project management support for integrated projects
- Ensure data integrity guidelines are followed for the CRM to be sure accurate data is available for analysis
- Assist with gathering of functional specifications and requirements for process optimizations
- Understand client needs/objectives, develop strategies and recommendations to improve key performance metric
- Research software issues, provide solutions
Job Requirements
- Bachelor's degree required, preferably in Computer Science, IT or a business area discipline.
- 3-5 years of experience in CRM administration
- Strong organizational and analytical skills with attention to detail
- Ability to accept and manage changing priorities and address issues quickly and professionally
