Browse Jobs
For Employers
Post JobLog inGet Started

Technical Support Engineer

Interact Technology Solutions
Maadi, Cairo
Posted 5 years ago
69Applicants for1 open position
  • 14Viewed
  • 6In Consideration
  • 6Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Responsible to deliver hospitality & MPS solutions to customer end, starting from customer business requirements, through project initiation, installation, customization, implementation, project sign-off, and customer satisfactions. In addition to customer support and maintenance.
  • Collect the customer’s requirements and generate the business requirements documents by interacting with the customers and internal users.
  • Implementing and building the customer’s database and solution based on the business requirements document.
  • Training and handling knowledge transfer to the customers and the end users.
  • Handle the critical Software/Hardware cases in Order to Analyze/Fix them.
  • Customer's service and support expert.

Job Requirements

  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • PC Software and Hardware diagnoses skills is a must
  • Basic network troubleshooting is a must
  • Good knowledge of databases SQL, IIS and Windows Servers is plus
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic
  • Language: Very Good English spoken and written is a must
  • Gender: Male.
  • Year of experience : 1-2 year

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportTechnical Support Engineer