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Social Media Moderator

Cashless plus
Sheraton, Cairo
Posted 5 years ago
30Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Ensure customer satisfaction, respond to complaints, questions and comments left on the company’s social media pages in a timely and appropriate manner.
  • Monitors site analytics to see what types of content followers respond to the most and adjusts the strategy accordingly.
  • Support the social and digital marketing team in performing the day to day tasks.
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.

Job Requirements

  • University Graduate
  • From 1 to 2 years as an experience in the same position
  • Social Media channel management and content creation experience
  • Applicants must have exceptional written skills and a keen eye for detail
  • Good communication skills.

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