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Customer Center Representative

Orange Egypt
Cairo, Egypt
Posted 5 years ago
258Applicants for5 open positions
  • 203Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Job Description

  • Welcome customers to the customer center and solve their inquiries.
  • Handle customer complaints and provide solutions to their problems.
  • Sell Orange products and services and ensure proper collection of required documents.
  • Sell value added services to customers.
  • Coordinate with other departments to solve customers’ complaints.
  • Support Customer Center team to achieve their KPIs.
  • Enhance customers experience through developing and smoothing the workflow inside the Customer Center.
  • Propose tools to maintain company and customer center image
  • Handle customer center requests, stock and administrative work.

Job Requirements

  • Bachelor Degree from a recognized university. .
  • 0-1 year experience in direct shops or customer service.
  • Age Limit: 28 years old.
  • Location: Cairo and other regions.
  • Very good English both spoken and written.
  • Very good computer skills.
  • Good communications and selling skills.
  • Ability to work in a team.
  • Ability to work on shift basis.

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