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Billing Customer Service Agent

Orcas
Zamalek, Cairo
Posted 5 years ago
140Applicants for1 open position
  • 58Viewed
  • 36In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handles incoming and outgoing billing calls
  • Records transactions in excel sheet and online system
  • Schedules cash collections and cash distribution with 3rd party courier companies
  • Follow ups on 3rd party courier companies
  • Reports to both Finance Manager and Operations Manager
  • Responds to billing emails
  • Responds to salary emails
  • First line of defense in billing problems

Job Requirements

  • Fluent in both English and Arabic
  • Customer Service experience
  • Good with people
  • Basic knowledge of Excel
  • Punctual and respects work hours and rules

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