Billing Customer Service Agent
Orcas -
Zamalek, CairoPosted 5 years ago140Applicants for1 open position
- 58Viewed
- 36In Consideration
- 1Not Selected
Job Details
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Job Description
- Handles incoming and outgoing billing calls
- Records transactions in excel sheet and online system
- Schedules cash collections and cash distribution with 3rd party courier companies
- Follow ups on 3rd party courier companies
- Reports to both Finance Manager and Operations Manager
- Responds to billing emails
- Responds to salary emails
- First line of defense in billing problems
Job Requirements
- Fluent in both English and Arabic
- Customer Service experience
- Good with people
- Basic knowledge of Excel
- Punctual and respects work hours and rules