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Job Description
- Ensures that the shop floor and shelves are kept tidy at all times.
- Greets customers in a friendly and courteous way on entry to the shop in order to ensure they feel welcome and to contribute to a positive overall shopping experience.
- Serves customers efficiently and courteously on the shop floor and in the changing rooms in order to ensure the provision of the highest standards of customer service at all points in the shopping experience.
- Replenishes and re-merchandises stocks on the shop floor on an ongoing basis in order to ensure maximum range and size availability at all times.
- Maintains high display and merchandising standards as per the "Satisfied Family Client" guide.
- Assists in the receiving of shipments and ensures all items are scanned and alarmed before being displayed or stocked.
- Selects and helps customers in locating merchandise in order to meet their needs and desires.
- Watches for and recognizes security risks and thefts, preventing or handling these situations as far as possible in order to minimize losses.
- Supports the Universe Manager through giving recommendations about prices, merchandising, customer service, aisle-ends and product orders.
- Maintains knowledge of current sales and promotions, policies regarding payment and exchanges and security practices in order to ensure store policies are adhered to at all times.
Job Requirements
- Minimum 1 year of experience
