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Senior Client Relations Manager

Beltone Financial
Cairo, Egypt
Posted 5 years ago
82Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

Responsibilities:

  • Identify prospect Clients.
  • Build relationships with key employees among current clients
  • Create plans to address clients’ needs concerning products and services
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Study competition to find new ways to retain clients
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs

Job Requirements

Requirements:

  • Proven experience as a Client Relations Manager or Account officer in Finance , banking , Insurance or Huge business entity
  • Background in Finance , Insurance , Banking or business knowledge is a plus
  • Experience tracking relevant KPIs in customer satisfaction’s area.
  • Proficient in MS Office, with working knowledge of CRM platforms
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
  • BSc/BA in Business Administration, Marketing or a related field

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