IT Account Manager (Outsourcing)

Public Cloud Service - Cairo

Applicants for
1 open position
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
Arabic, English
1 open position
Females Only
About the Job
  • Enjoy consulting with clients and analyzing their needs
  • Responsible for screening CVs, conducting interview and building a pool of candidates to meet the client’s requirements.
  • Complete all needed document for all outsourcing employees medical and social insurance.
  • Send the salaries, bonus, deduction and over time sheet for the finance team, and make sure that the outsourced employees receive all there benefits.
  • Sustain periodic monthly meetings with all clients.
  • Plan and make sure all trainings are delivered for the outsourcing employees.
  • Update and renew all outsourcing employees’ contracts at the assigned dates.
  • Following up and updating the ARs
Job Requirements
  • A customer service-oriented attitude towards work activities
  • Able to resolve service delivery or product issues quickly, and to the satisfaction of the client
  • Proven ability to manage multiple accounts at a time while paying strict attention to detail
  • Highly organized and efficient
  • Demonstrates excellent communication and follow-up skills
  • Self-motivated and able to work independently
  • Shows consistent professionalism and good judgment
  • Prioritizing, time management and organizational skills
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Maintaining a high rate of customer or client satisfaction
About this Company

PCS is your One-Call Source for providing Outsourcing Services, Hardware, Software & Support/Maintenance Services for SMEs (small & mid-sized enterprises) & MNCs (Multinational Corporations) through our professional team.
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