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Customer Service & Travel Operation Agent

Egypt Experts
Sheikh Zayed, Giza
Posted 5 years ago
96Applicants for1 open position
  • 7Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Promote and Market the business
  • Sell travel products and tour packages
  • Source products/destinations to meet customers needs
  • liaise with tourism partners, including airlines and hotels, to manage bookings and schedules, often a quarter in advance.
  • Deal with customer enquiries and aim to meet their expectations
  • Provide sales reports weekly.
  • implement alternative and innovative ideas for achieving new business
  • Review bookings with suppliers and hotels.
  • Resolve cases with clients and hotels.
  • Follow up with travel agents for future bookings.
  • Update bookings with a hotels confirmation number on a daily bases.
  • Make an offline booking.
  • Daily check on the system.
  • Check and reply to daily emails.
  • Achieve department target.
  • Handle cases after hours.

Job Requirements

  • 1+ of experience in travel agencies or familiar with online suppliers.
  • Excellent command of English (writing and speaking)
  • Resident in October or Shiekh Zayed or near

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