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IT Technical Support

Andalusia Group
Maadi, Cairo
Posted 5 years ago
164Applicants for2 open positions
  • 94Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • To receive and log all calls coming to the Help Desk.
  • Responds to users requests for information and assists in problem resolution.
  • Assists in coordinating the resolution of applications / software systems problems impacting production.
  • Assists in resolving technical computer operations equipment problems.
  • Initiates corrective action or carries out instructions to resolve system problems.
  • To inform or re-route calls to concerned personnel immediately.

Job Requirements

  • 2-3 years of experience

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