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Job Description
This position provides technical support to our customer to insure proper seal and sealing system selection and successful operation of our products.
- Work on specific assigned projects, which focus on rotating equipment management and reliability improvement programs and concepts.
- Lead and manage rapid response & standard change outs. Coordinate all related activities.
- Responsible for the close tolerance measurement of rotating equipment for seal upgrades and retrofits.
- Examine failed products, providing written and oral explanations to customer and assist with start-ups and troubleshooting.
- Provide technical support to our sales force and customers to insure proper seal and sealing system selection and successful operation of our products
- Prepare proposals for products for customers.
- Resolve non-conformance issues with respect to engineering and manufacturing standards
- Record the number of new unit jobs engineered.
- Assist in training customers as needed.
Job Requirements
- Bachelor Degree in Engineering - Production
- Computer Proficiency: AutoCAD and MS Office
- Must have excellent oral and written communication skills and have ability to organize and prioritize responsibilities.
- English Proficiency
- Must have good commercial and customer service skills to support sales when interacting with the customer.
- Preferably proven rotating equipment, mechanical seals and pumps experience.
- Years of experience 2 - 4 years
- Leadership skills
