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Job Description
- Implementing the department's sales and business development strategy.
- Oversee day-to-day operation.
- Monitor team performance and report on the process.
- Motivate team members.
- Discover training needs and provide coaching and workshops.
- Listen to team members' feedback and resolve any issues or conflicts.
- Monitoring staff performance and attendance.
Job Requirements
- Fluency in English is a must.
- Degree in management or training in team leading is a plus.
- Experience in the travel industry in a similar position.
- Proven work experience as a team leader or supervisor.
- In-depth knowledge of performance metrics.
- Good PC skills, especially MS excel.
- Experience in organizing training programs.
- Excellent communication and leadership skills.
- Organizational and time management skills.
- Decision making skills.