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Job Description
- Providing general and specific advice about different travel destinations.
- Drawing up complicated travel itineraries and ensuring that all the needs of the customers are met.
- Dealing with clients and interact with them via various channels: phone, chat, email...etc.
- Closing sales with clients.
- Handling outgoing packages from A to Z Including accommodation, aviation, visa, excursions, tours... etc.
- Arranging Tailor Made/ Fixed Outbound Packages.
- Handle the sudden circumstances of clients.
- Participate in Planning and launching different product.
- Organizing group’s requests.
- Handling customer, searching quickly on effective ways for helping.
Job Requirements
- Fluency in English is a must.
- Experience in the travel industry in a similar position.
- Excellent communications skills.
- Sales skills.
- Customer service skill.
- Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems).
- Easily and quickly identify and resolve problems.
- Ability to work under pressure.
- Ability to negotiate with suppliers for best deals.
- Works well independently, or in a team.
- Excellent communication and presentation capabilities.
