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Job Description
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
Job Requirements
- High school or equivalent education level.
- Stable work history.
- Must be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required.
- Be a team player.
- Be dedicated to customer satisfaction and great customer experience.
